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Support Polymedia
Business Manager is a very simple application to understand and use,
with an intuitive navigation structure and straightforward workflows.
It is also a powerful
and multi-functional solution that effectively addresses a wide range of
business challenges.
As your business needs grow, there may be
times that you want to ask a question, submit a request, or ask for an
opinion as to how to best tackle a specific business challenge, scenario
or management issue.
We're here to support you, every step of the
way.
Customer Help Desk
Enter our customer support centre to access
on-line resources including:
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Product
Documentation |
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Knowledge
Bank, FAQs & Help Desk |
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Video
Tutorials |
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New
Versions & Upgrades |
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| Maintenance Plan
Through our maintenance plan you are entitled to the following:
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Unlimited Email Support
Our support team is ready to respond quickly in resolving any
requests that you submit through our online support centre or
via email. |
Free |
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Unlimited Telephone Support
Talk to our support team and get immediate feedback there and
then. |
Free |
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Remote Support
We can connect to your PC and offer immediate and direct
support, training and assistance. |
Incident |
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Onsite Support
Upon request, we can come to your offices for a face to face
meeting, group training, or support. |
Incident |
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Technical Upgrades
As new technologies and operating systems come to market, we too
are continuously upgrading our solutions so as to ensure that
you are fully functional at all times. |
Free |
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New
Releases
We strive to continuously enrich our solution with new features
and functionality. Based on our internal product development
plan and customer feedback/requests, we generally announce a new
release each yearly quarter (which you are entitled to for
free). |
Free |
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